Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Delivery Timeframes Once dispatched, estimated delivery times are:
- 🌍 Worldwide (Standard): 7–15 business days
- ⚡ Express Shipping: 3–7 business days (available in select countries)
- 🗺️ Remote areas & some regions: up to 20 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, or local conditions.
Tracking Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.
Customs & Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the buyer and vary by country.
Questions? Contact us at info@findmstore.com or via WhatsApp at +972 51 568 5441 — we're happy to help!
Shipment Tracking:
Once your order has been shipped, we will provide you with a tracking number via email. This tracking number will allow you to monitor the progress of your package as it makes its way to your destination. Please note that it may take a few days for the tracking information to become available.
Shipping Methods and Carriers:
We work with trusted shipping partners to ensure your order is delivered safely. The shipping method and carrier may vary depending on the size, weight, and destination of the package. We will select the most appropriate shipping method to ensure efficient and timely delivery.
Customs and Duties:
Please be aware that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These charges, if applicable, are the responsibility of the customer. We recommend checking with your local customs office to understand any potential charges before placing an order.
Address Accuracy:
To avoid any delays or issues with the delivery, please ensure that your shipping address is accurate and complete. We will not be held responsible for any undelivered or delayed packages due to incorrect address information provided by the customer.
Split Shipments:
In some cases, orders may be shipped in multiple packages from different suppliers to ensure prompt delivery. If this occurs, you will receive separate tracking numbers for each package. Rest assured, we will notify you in advance if your order will be split into multiple shipments.
Lost or Damaged Packages:
While we take all necessary precautions to ensure your order reaches you safely, unforeseen circumstances may occur during transit. In the event that your package is lost or damaged during shipment, please contact our customer support team immediately. We will work with you to resolve the issue and provide a suitable solution.
Order Cancellation or Modification:
Once an order has been placed, it is immediately sent to our suppliers for processing and fulfillment. Therefore, we are unable to cancel or modify an order once it has been submitted. We recommend reviewing your order carefully before completing the purchase.
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We are here to assist you and ensure a smooth shopping experience.
Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version available on our website.